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Genesys Secures $1.5B Investment From Salesforce & ServiceNow

agentic ai, agentic cx, ai in cx, artificial intelligence, contact center, customer experience, customer service, customer service and support, genesys, Million byte, news, ngrv, Salesforce, servicenow

Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through deepened partnerships. Continue reading…

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