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Survive the AI Takeover of Search — 5 Moves Every Brand Must Make

ai overviews, artificial intelligence, customer loyalty, customer trust, digital marketing, generative engine optimization, geo, google, large language models, llms, Million byte, search engine optimization, seo

With search traffic plunging, brands must win over AI engines, own direct channels and protect loyalty before bots own the buyer’s journey. Continue reading… Go to Source Author:

Survive the AI Takeover of Search — 5 Moves Every Brand Must Make Read More »

OpenAI Forgot the Golden Rule of CX: Don’t Yank Away What Customers Love

artificial intelligence, change management, chatgpt, chatgpt-4o, chatgpt-5, customer experience, customer loyalty, large language models, llms, Million byte, openai

GPT-5 wasn’t the problem. Forcing users into it without choice? That’s what broke the trust. Continue reading… Go to Source Author:

OpenAI Forgot the Golden Rule of CX: Don’t Yank Away What Customers Love Read More »

 

 

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