Marketing management

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How to craft a strong brand story with strategic copywriting

Great brand stories aren’t luck. They’re built through research, creativity and customer insight. Few brands get it right on the first try, but with the right approach, your message can resonate and drive results. Strategic copywriting plays a key role in this process. It’s more than writing with your audience in mind — it’s the […]

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Concept of marketing funnel or customer journey map with hands and scheme

If you only invest in what converts, you’re undervaluing what works

To make smart marketing decisions, we must understand how people move from first interaction to final conversion. But too often, what gets measured most easily drives the strategy. That usually means prioritizing the bottom of the funnel — where conversions happen — at the expense of the stages that make those conversions possible in the

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ChatGPT deep research interface

Making AI deep research work for strategic marketing tasks

Recently, I put some of the newer, more powerful deep research tools through their paces to see if AI coulRecently, I put some of the newer, more powerful deep research tools through their paces to see if AI could handle the kind of deep, strategic research marketers have to do but rarely have time for.

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Your go-to-market vendor decisions are now a personal legal risk

In 2023 and 2024, Delaware fundamentally changed the rules on fiduciary duty. The threshold for breach was lowered to negligent oversight, and the duty itself was extended far beyond the board and CEO — to all corporate officers, with individual liability for breach. For CMOs, that means personal accountability for GTM vendor decisions. Traditional consulting

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#MartechDay 2025

Everything you could want to know about AI, martech stacks, and the 2025 marketing technology landscape

Sorry I’ve been a bit quiet this past month. I’ve been heads down on research for our State of Martech 2025 report that we’ll be releasing on #MartechDay — May 6 — along with the 2025 marketing technology landscape. And the 2025 Stackie Awards. And a series of zero-fluff interviews with six industry leaders who are

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A polished, modern factory conveyor belt system with boxes jammed at a single point, while other sections flow smoothly.

3 MOps bottlenecks killing your campaign velocity

Marketing isn’t suffering from a lack of tools or ideas — it’s suffering from operational entropy. Every new tool, tactic and workflow adds complexity, and complexity compounds friction. As your system grows, so does the drag. In my career, I’ve seen several reasons for these failures or lackluster results, but so often it’s not a

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