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WebOps platform introduces direct publishing from Google Docs to websites with integrated governance features. Continue reading… Go to Source Author:
Pantheon Launches Google Docs Content Publisher Tool Read More »
AI software provider expands capabilities for enterprise contact center operations with new oversight and flexibility features. Continue reading… Go to Source Author:
ASAPP Enhances GenerativeAgent Platform for Contact Centers Read More »
Contentstack launches Agent OS, an AI-powered headless CMS that delivers real-time personalization, workflow automation and context-driven customer experiences. Continue reading… Go to Source Author:
Contentstack Agent OS: AI-Powered CMS for Context-Driven Digital Experiences Read More »
Digital experience platform provider adds specialized AI agents and workflow automation to its Opal platform at annual Opticon event. Continue reading… Go to Source Author:
Optimizely Enhances Opal With AI Agent Orchestration Tools Read More »
At Xperience 2025 in Nashville, Genesys plays its orchestration anthem: more automation, more copilots, more growth. Continue reading… Go to Source Author:
Genesys Turns Up the Volume on Agentic AI in Music City Read More »
The communications provider strengthens its contact center platform with AI-driven workforce management capabilities through strategic acquisition. Continue reading… Go to Source Author:
RingCentral Acquires CommunityWFM for AI Workforce Management Read More »
At INBOUND 2025, HubSpot rolled out 200+ updates including Data Hub, AI CPQ, Breeze Agents and “The Loop” playbook for marketers. Continue reading… Go to Source Author:
HubSpot Unveils Data Hub, Breeze Agents and ‘The Loop’ at INBOUND 2025 Read More »
LivePerson partners with AWS to create a unified platform for managing voice and digital customer interactions through AI-powered technology. Continue reading… Go to Source Author:
LivePerson & AWS Integrate Contact Center Solutions for CX Read More »
Private equity giant circles a deal that could reshape the call center software market and ripple across CX ecosystems. Continue reading… Go to Source Author:
Thoma Bravo Could Acquire Call Center Provider Verint Systems for $2 Billion Read More »
Salesforce plans to integrate Regrello’s AI-native process automation technology with its Agentforce platform and Slack to transform manual workflows. Continue reading… Go to Source Author:
Salesforce to Acquire Regrello for AI Workflow Automation Read More »