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Salesforce plans to integrate Regrello’s AI-native process automation technology with its Agentforce platform and Slack to transform manual workflows. Continue reading… Go to Source Author:
Salesforce to Acquire Regrello for AI Workflow Automation Read More »
Zoom integrates its AI concierge with Zoom Phone for automated call handling while launching new content management and meeting scheduling capabilities. Continue reading… Go to Source Author:
Zoom Extends AI Virtual Agent to Phone Service & Adds Content Hub Read More »
Crownpeak’s FirstSpirit expands its digital quality management capabilities with new open-source modules for Drupal and WordPress content management systems. Continue reading… Go to Source Author:
Crownpeak Launches FirstSpirit Quality Management Tools for Drupal & WordPress Read More »
New York-based customer service platform provider raises Series B funding to expand AI capabilities and global reach. Continue reading…
Kustomer Secures $30M to Advance AI-Native CX Platform Read More »
A new multi-year deal strengthens the companies’ integrated UCaaS and CCaaS platform, targeting AI-powered experience delivery. Continue reading…
NiCE and RingCentral Extend AI Partnership to Unite CX and EX Read More »
Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through deepened partnerships. Continue reading…
Genesys Secures $1.5B Investment From Salesforce & ServiceNow Read More »
Digital analytics provider expands capabilities to connect web interactions with AI-powered customer conversations. Continue reading…
Contentsquare to Acquire Loris AI for Conversation Analytics Read More »
Digital experience platform provider introduces content management system features designed to optimize website visibility for AI-powered search engines. Continue reading…
Optimizely Launches GEO-Ready CMS for AI Search Visibility Read More »
HubSpot introduces integration that brings customer data context to Claude AI, enabling personalized insights and visualizations within existing workflows. Continue reading…
HubSpot Launches First CRM Connector for Anthropics Claude Read More »
Simultaneous editing capabilities aim to streamline website development workflows across design, development and marketing roles. Continue reading…
Webflow Launches Real-Time Collaboration for Web Teams Read More »