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A new multi-year deal strengthens the companies’ integrated UCaaS and CCaaS platform, targeting AI-powered experience delivery. Continue reading…
NiCE and RingCentral Extend AI Partnership to Unite CX and EX Read More »
Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through deepened partnerships. Continue reading…
Genesys Secures $1.5B Investment From Salesforce & ServiceNow Read More »
Digital analytics provider expands capabilities to connect web interactions with AI-powered customer conversations. Continue reading…
Contentsquare to Acquire Loris AI for Conversation Analytics Read More »
Digital experience platform provider introduces content management system features designed to optimize website visibility for AI-powered search engines. Continue reading…
Optimizely Launches GEO-Ready CMS for AI Search Visibility Read More »
HubSpot introduces integration that brings customer data context to Claude AI, enabling personalized insights and visualizations within existing workflows. Continue reading…
HubSpot Launches First CRM Connector for Anthropics Claude Read More »
Simultaneous editing capabilities aim to streamline website development workflows across design, development and marketing roles. Continue reading…
Webflow Launches Real-Time Collaboration for Web Teams Read More »
Design platform Figma has made its AI-powered prototyping tools generally available to users across all subscription tiers. Continue reading…
Figma Make AI Prototyping Tool Exits Beta for All Users Read More »
New features aim to boost accuracy and control in AI-powered customer service conversations. Continue reading…
ASAPP Enhances GenerativeAgent for Contact Center AI Safety Read More »