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It’s everyone’s job to deliver great customer experiences, but data siloes often get in the way. Learn how to remove data siloes across the organization. Continue reading… Go to Source Author:
How Companies Make CX a Company-wide Priority By Removing Data Silos Read More »
Martech modernization is a goal for many organizations, but where to start? Paul Feldmann, SVP at Acxiom, offers some tips. Continue reading… Go to Source Author:
A Holistic Approach to Martech Modernization Read More »
An in-depth discussion with Ricki Lang, VP at Quantum Metric, on how the customer experience can be improved with better contact center experiences. Continue reading… Go to Source Author:
How the Contact Center Experience Fits Into a Holistic CX Strategy Read More »