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A few years ago, I was in a design review at a fintech company, polishing the expense management flows. It was a routine session where we reviewed the logic behind content and design decisions. While looking over the statuses for submitted expenses, I noticed a label saying ‘In approval’. I paused, re-read it again, and

Flip phones aren’t dead. On the contrary, 200+ million non-smartphones are sold annually. That’s roughly equivalent to the number of iPhones sold in 2024. Even in the United States, millions of flip phones are sold each year. As network operators struggle to shut down 2G service, new incentives are offered to encourage device upgrades that

So you need to design a new AI feature for your product. How would you start? How do you design flows and interactions? And how do you ensure that that new feature doesn’t get abandoned by users after a few runs? In this article, I’d love to share a very simple but systematic approach to

New technologies and innovative concepts frequently enter the product development lifecycle, promising to revolutionize user experiences. However, even the most ingenious ideas risk failure without a fundamental grasp of user interaction with these new experiences. Consider the plight of the Nintendo Power Glove. Despite being a commercial success (selling over 1 million units), its release

This article is a sponsored by Droip Traditional WordPress page builders had their moment. Builders like Elementor, Divi, and Oxygen have been around for years. So long, in fact, that many of us just accepted their limitations as the cost of using WordPress. But Droip, a relatively new no-code website builder, steps in with a