Martech Cynefin Framework

Complicated to Complex: AI Agents and Managing a Dynamic Martech Stack

The following is a short excerpt from The State of Martech 2025 report that will be published on May 6, 2025 — #MartechDay. Sign up for free to attend our keynote presentation, which you can watch live or on-demand. You’ll also get first access to our 100+ page report, the new 2025 marketing technology landscape, […]

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#MartechDay 2025

Everything you could want to know about AI, martech stacks, and the 2025 marketing technology landscape

Sorry I’ve been a bit quiet this past month. I’ve been heads down on research for our State of Martech 2025 report that we’ll be releasing on #MartechDay — May 6 — along with the 2025 marketing technology landscape. And the 2025 Stackie Awards. And a series of zero-fluff interviews with six industry leaders who are

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MarTechCharts

Satisfaction with martech stacks varies by company size

MarTechCharts regularly highlights data of interest to marketers and marketing operations professionals. Marketers appear to be generally satisfied with their martech tool stacks, according to MarTech’s 2025 State of Your Stack Survey report, but the level of satisfaction varies by company size. Marketers and marketing ops professionals at mid-size companies were most likely to express

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Man happily reading email on a tablet

Why it’s time to reframe email from campaigns to conversations

Why do so many marketers still email like it’s 1999? Despite all the tools we have to optimize frequency and personalize content, my inbox shows how little most brands have evolved their email approach. Every day, it fills up with a river of generic or irrelevant messages.  This brand doesn’t recognize that I haven’t opened

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A polished, modern factory conveyor belt system with boxes jammed at a single point, while other sections flow smoothly.

3 MOps bottlenecks killing your campaign velocity

Marketing isn’t suffering from a lack of tools or ideas — it’s suffering from operational entropy. Every new tool, tactic and workflow adds complexity, and complexity compounds friction. As your system grows, so does the drag. In my career, I’ve seen several reasons for these failures or lackluster results, but so often it’s not a

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The latest AI-powered martech news and releases

These both happened this week:  Apple’s investors are unhappy with CEO Tim Cook for not spending enough on AI In SEC filings, major U.S. corporations admit there’s no ROI for their AI spending  To me, that means Cook is upholding his fiduciary responsibilities by not throwing away money on AI. He’s better off waiting for

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